Telehealth physiotherapy · Australia-wide

Services & fees

When your body has said no — and the usual things haven’t quite worked.

One-to-one telehealth physiotherapy for pain, tension or fatigue that hasn’t settled with massage, medication or time. With or without a diagnosis.

Book your first session

Session fees

All sessions are one-to-one, by telehealth.

Launch fees

Initial session

60 minutes

$200

Your story, a full assessment, and a plan that fits your life.

A $50 deposit secures your first appointment. It comes off your session fee.

Book your first session

If you’re having a flare or a hard day, get in touch before you cancel. Where it suits, we can switch your follow-up to a shorter, gentler 30-minute check-in ($100) instead of the full session. For follow-up clients only; contact me to arrange it. Initial assessments are rescheduled instead.

Cancellations

Please give at least 24 hours’ notice to cancel or reschedule.
Your first late cancellation is on me.

Payment and cancellation details →

Referrals & funding

GP referrals welcome

You don’t need a GP referral to see a physiotherapist. You’re welcome to book directly.

Already seeing a GP, psychologist or other health professional? I’m happy to work alongside them. With your permission, I’ll keep them in the loop so your care fits together.

Depending on your situation, you may be able to use:

  • Medicare — with a GP Chronic Condition Management Plan (these replaced Chronic Disease Management (CDM) plans in July 2025). Ask your GP whether you’re eligible.

    Medicare rebate: $63.40 per eligible session. I don't bulk bill.

  • Private health insurance — rebates may apply, depending on your fund and level of cover. Check with your fund that telehealth physiotherapy is included, then claim through them after your session.
  • Department of Veterans’ Affairs (DVA)
  • NDIS — for self-managed and plan-managed participants
  • Support at Home
  • Insurance
  • WorkCover

Not sure what you’re covered for? Email me and I’ll help you work it out.

A little more detail

Explore what matters to you, at your own pace.

Is this for you?

This work may be a good fit if:

  • You have pain, tension or symptoms that keep coming back, even after treatment
  • You’ve tried several things — physio, massage, medication — without lasting relief
  • You’ve been told your scans are normal, or that it’s “just stress”
  • You’re in a big life transition — a new baby, perimenopause, grief, a career or relationship change — and your body is feeling it too
  • You want to understand what’s actually going on, not just manage symptoms as they come up

Or maybe you just want your back sorted so you can get on with life. That’s a perfectly good place to start too.

Who I help →

About this approach

What it is: one-to-one physiotherapy by secure video. It combines physical assessment with nervous-system-informed tools: practical strategies you can use in daily life.

Who it’s for

  • Pain or tension that keeps coming back
  • Exhaustion that rest doesn’t fix
  • A body that still doesn’t feel like yours
  • A sense that something’s not quite right, and “it’s just stress” doesn’t explain it
  • Symptoms that haven’t resolved with previous treatment
  • Wanting physiotherapy that looks at the whole picture, not just the sore spot

What you’ll need for an online session →

Why this approach: practices that use your body to signal safety to your nervous system can help an overwhelmed system feel safe again, often before you need to put everything into words.

What you may work towards: more ease and confidence in your body, a clearer understanding of what’s driving your symptoms, and practical tools to draw on outside sessions. Everyone’s pace is different, and change isn’t always a straight line.

More on what to expect →

How telehealth works

Between sessions. Small, practical tools for daily life, work and relationships. No homework sheets to fall behind on.

Hands-on treatment isn’t the missing ingredient here. I guide you through each practice step by step, in your own space, with the same close attention to what your body is doing. Sessions are via healthdirect Video Call and are never recorded. There’s no travel, no waiting room, and no taking time off work to get across town.

How many sessions? It depends on you. With regular sessions and practice, many people notice deeper, steadier changes over around 8 to 12 weeks. In your first session, we’ll talk through what a realistic plan looks like for you, so you can decide with clear information.

What happens after you book

You’ll receive a confirmation email with your secure video link.

On the day, open the link a few minutes early from a quiet, comfortable space. That’s it.

Your physiotherapist & qualifications

I’m Emily Jones. I’ve been a physiotherapist since graduating from The University of Queensland in 2007, and I trained in nervous system regulation through Jessica Maguire’s Nervous System School. I also know chronic stress and dysregulation from the inside, from my years as a busy physio running my own clinic, and that shapes how I work.

  • Bachelor of Physiotherapy, The University of Queensland (graduated 2007)
  • Member, Australian Physiotherapy Association
  • Nervous System Certification Course, Jessica Maguire’s Nervous System School: training in how stress and past experiences shape the nervous system, and how to help it feel safe enough to change

Read my story →

Ready when you are

If something here resonated, you don’t need to have it all figured out first.

Book your first session Take the self-check3 minutes